Home » Cisco News » AMC Technology Receives Tremendous Response with its Integration for Cisco into Salesforce and Microsoft CRM to Replace the Recently Announced EOL/EOS Cisco Unified CallConnectors for salesforce.com and Microsoft CRM

AMC Technology Receives Tremendous Response with its Integration for Cisco into Salesforce and Microsoft CRM to Replace the Recently Announced EOL/EOS Cisco Unified CallConnectors for salesforce.com and Microsoft CRM

Posted by admin on November 2, 2011

AMC Technology Receives Tremendous Response with its Integration for Cisco into Salesforce and Microsoft CRM to Replace the Recently Announced EOL/EOS Cisco Unified CallConnectors for salesforce.com and Microsoft CRM

RICHMOND, Va. –(Business Wire)–

AMC Technology, a global leader in multi-channel contact center
integration software, today announced it has received tremendous
response in the marketplace this past quarter in their CRM integration
with Cisco into salesforce.com and Microsoft (News – Alert) CRM. On July 1, 2011 Cisco
announced the end-of-sale and end-of-life dates of June 30, 2011 for the
Cisco Unified CallConnector for Salesforce and Microsoft CRM. Cisco (News – Alert) is
not offering a replacement for either solution at this time; however,
information on AMC’s fully certified and supported adapters for
salesforce.com and Microsoft CRM can be found on the Cisco Developer
Network website.

Cisco’s recent announcement of EOL/EOS for both Salesforce and Microsoft
CRM re-emphasizes the need in the global market for fully certified and
supported CRM application integration. For over 15 years, AMC has
provided fully certified and supported integration with all of Cisco’s
Contact Center platforms into not only Salesforce and Microsoft CRM, but
many other leading CRM applications as well such as Siebel, SAP, Oracle (News – Alert)
and Peoplesoft CRM, and various other business applications.

“It seems Cisco is getting out of the CRM integration business,” states
Anthony X. Uliano, Founder and CTO of AMC Technology, LLC. “Since AMC
has products for all the leading CRM applications, customers can rest
assured that AMC will support customers while they transition away from
the Cisco products.”

About AMC Technology, LLC

AMC Technology, LLC is a leading provider of telephony and multi-channel
CRM integration. Used every day by thousands of call center agents
around the globe, AM’s MCIS™ product is certified against leading CRM
applications such as SAP,
Oracle
Siebel and PeopleSoft
CRM, Salesforce.com,
and Microsoft
and leading contact center solutions such as Avaya,
Cisco
, and Aspect.
Please visit www.amctechnology.com,
contact sales@amctechnology.com
or call +1 (804) 419-8600. Follow AMC Technology on Twitter (News – Alert) (www.twitter.com/amctechnology)
and “like” AMC on Facebook (News – Alert) (www.facebook.com/amctechnology).

AMC Technology Receives Tremendous Response with its Integration for Cisco into Salesforce and Microsoft CRM to Replace the Recently Announced EOL/EOS Cisco Unified CallConnectors for salesforce.com and Microsoft CRM

Find Solutions for Enterprises, SMBs & Service Providers at The World’s Communications Conference, ITEXPO West. September 13-15, 2011 Austin, Texas

switch (VarBucketNo){
case 1:
show(‘voip-text’);
break;
case 4:
case 5:
//call center
show(‘crm-text’);
break;
default:
num = ‘num’ + ran_number;
show(num);
}